Cancellation Policy:

At Society Bakery and Tea Room, each cake is custom-crafted for our clients. From the moment your order is confirmed, we begin planning and preparing both the baking schedule and the decorating time required for your specific design. We also adjust our capacity accordingly, often turning away additional cake requests once we’ve reserved our resources for your order.

Because of this, cancellations made fewer than two weeks prior to the scheduled pick-up or delivery date will not be eligible for a refund. All cancellation requests must be made through email to orders@societybakery.com. We do not accept verbal cancellations. Your order has already involved the dedicated effort of our team, as well as the exclusion of other potential orders. We appreciate your understanding and cooperation with this policy, which enables us to consistently provide exceptional service and quality products to all of our customers.